scanmy opel not working properly

[angelsiabbb]

hello after 1 year with is not working the livedata for dpf whyy???

[Artur]

Hello, check your subscription status.

[angelsiabbb]

19/7/2018 it will be renew..until i was paid the 13euro for 1 year

[Artur]

Hi, this is not the problem of app. Kindly advise you to talk to Google support. All activations and subscriptions are controlled by them.

[angelsiabbb]

when i go to livedata it has a button to subscribe in to full version and i click and nothing happens.i have the full version so i will send a message at google support thanks

[Artur]

You can try to delete codes also.

[angelsiabbb]

scanmyopelCan is the app not the other two..just this has opel corsa d engine..second which codes do you mean?

[Artur]

Try to erase codes in the app.

[jst71]

I had the same problem with the app and google support was able to help me. (They reverted my registration and I registered new)
I adviced them to try to find the actual problem that this will not happen again next year...

Bye,
jst

BTW: Shouldn't this thread be moved to the APP Forum?